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Change or cancel booking

Book stay

When booking more than six rooms, please contact the hotel directly. Special booking terms may apply.

Change or cancel booking

Here you can change or cancel your booking if you need to. There are two ways to cancel bookings, depending on which hotel you have booked.

Please note that as a First Member, you can also cancel your reservation by logging in at “My page”.

P.S. Please remember that non-refundable, prepaid rates are not refundable.

 

To change or cancel bookings at hotels with First Hotel in the name, follow these steps:

Search for the hotel by entering the hotel's name in the box below, and then enter the booking number. You will be redirected to a new page where you must provide your last name (or the name of the person who made the booking).

 

To change or cancel bookings by First hotel or a hotel named as First Partner, proceed as follows:

Click the button below and enter your booking number and email address. Your booking will then appear, and you can choose to cancel or change your booking.

Cancel booking


The following hotels can be canceled here:

  • The Studio Hotel First Partner
  • Brommavik Hotel First Partner
  • Queen's Hotel First Partner
  • Hotel Stockholm North by First Hotels
  • City Central Hotel Örebro First Partner
  • Prinsen Hotel First Partner
  • Hotel Skandia First Partner
  • Skårungen First Partner
  • Bryne Hotell First Partner
  • Hotel Frederikshavn First Partner
  • Montra Skaga Hotel First Partner
  • Hotell Rådhuset First Partner
  • Skagen Motel First Partner
  • Foldens Hotel First Partner
  • Skagen Hotel First Partner
  • Hotell Kung Gösta First Partner
  • Hotel SØMA Aasiaat First Partner
  • Hotel SØMA Sisimiut First Partner
  • Hotel SØMA Nuuk First Partner
  • Hotel SØMA Ilulissat First Partner
  • Q Apartments Ydre Østerbro First Partner
  • Q Apartments Vesterbro First Partner
  • Q Apartments Nørrebro First Partner
  • Q Apartments Indre Østerbro First Partner
  • Q Apartments Indre By First Partner
  • Q Apartments Frederiksberg First Partner
  • Q Apartments Christianshavn First Partner
  • Kysthotellet First Partner
  • Hotell E10 by First
  • Hotel Amadeus by First