How FirstCoins are earned

2.1 FirstCoins are awarded based on your purchases at First Hotels.

At our partner hotels, referred to as by First Hotels*, you will only earn FirstCoins by direct booking on our website www.firsthotels.com.

Members are awarded FirstCoins corresponding to between 2 - 5% of purchases depending on the membership tier. Read more under section 3.10. The value of FirstCoins always equals Norwegian kroner (1 FirstCoin = 1 NOK) and the value is converted to local currency when FirstCoins are redeemed for purchases outside Norway.

2.2 Members are responsible for submitting their First Member ID (email address) at the time of booking as well as at check-in at the hotel.

2.3 FirstCoins are awarded for personal stays only. When paying for other people’s stay, no FirstCoins are awarded.

2.4 FirstCoins can only be awarded to one member per room.

2.5 FirstCoins and stays are registered from the date the membership is created. Post-registration of stays made before membership is not possible.

2.6 FirstCoins are not awarded for purchases paid for with FirstCoins. With partial payment, FirstCoins are awarded based on the part of the purchase not paid for with FirstCoins.

2.7 Most regular rates, promotional web deals on firsthotels.com and contract prices entitle you to FirstCoins. 

FirstCoins are not awarded for stays booked through third-party websites (such as hotels.com, expedia.com, booking.com) or for reward nights, bonus nights  (SJ Prio bonus nights), bookings made by tour operators, long stay bookings or stays based on sponsorship rates or other special agreements.

FirstCoins are also awarded for extra purchases made at the hotel (i.e. purchases not mentioned in section 2.9) provided the purchases are made in combination with a booking valid for earning FirstCoins.

FirstCoins are only awarded for purchases at dining venues operated by First Hotels.

2.8 When staying at Partnerhotell/by First Hotels*, it will only be possible to receive FirstCoins and bonus earnings where the reservation is made from www.firsthotels.com. You must first log in to your First Member profile to receive any promotional prices and earn FirstCoins. It is also possible to earn points/bonus with our partners, see sections 1.10 and 1.11.

2.9 Members are not awarded FirstCoins for purchases of goods and services that the hotel does not produce or gain revenues from, such as external services, parking services, laundry services or cash games.

2.10 With seminar and conference activities, FirstCoins are not awarded for the hire of conference space or for the purchase of day packages. With accommodation, FirstCoins are awarded separately.

2.11 Accrued FirstCoins will automatically expire after 3 years from earning date.

Note: FirstCoins you have already earned up to April 1, 2025, will only be valid through 2025 (until December 31, 2025).

2.12 When redeeming FirstCoins, the oldest FirstCoins are always used first.

2.13 Post-registration of FirstCoins can be made when logged on to your member account on the First Hotels website or via email to First Member Support, or by contacting the hotel where you stayed. Deadline for post-registration is six months after the date of check-out.

2.14 Awarded FirstCoins will be credited to your First Member account immediately after checking out from the hotel.

MEMBERSHIP TIERS
2.15 First Member has four membership tiers: Silver, Gold, Platinum and Black. Your membership tier is determined by the number of valid nights (see section 2.7) you have made during the last 2 years.

When you reach a new membership level during the 2-year earning period, you not only keep it for the remaining time of that period but also throughout the entire following 2-year period. After that, the level will be reassessed based on the number of stays you have had during the period.

The number of nights required for each tier is:
Silver: Welcome level
Gold: After staying for 5 nights
Platinum: After staying for 10 nights
Black: After staying for 30 nights

* Partner hotel / by First Hotels are the following hotels:
Brommavik Hotel - First Partner
Bryne Hotell - First Partner
City Central Hotel Örebro - First Partner
Hotel Skandia - First Partner
Hotel Frederikshavn - First Partner
Hotel SØMA - First Partner
Hotell Kung Gösta - First Partner
Hotell Rådhuset - First Partner
Kysthotellet - First Partner
Montra Skaga Hotel - First Partner
Prinsen Hotel - First Partner
The Studio Hotel - First Partner
Q Apartments - First Partner
Queen’s Hotel - First Partner
Västös Strand by First Hotels
Hotell E10 by First
Hotel Amadeus by First
Hotel Stockholm North by First